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Marketing Concept: 9-Point Client GPS (Goofball Prevention Screening)

  
  
  
  
  

marketing concept client goofball prevention screeningEvery day here at Do It! Marketing HQ, we work hard to make sure the clients we love are extremely happy with our work and our results. At the same time, we work hard to keep OUT clients who will make us nuts, sap our energy, or for whom it will be impossible to do our best work.

In this spirit, here is today's marketing concept: Your Client GPS tool (Goofball Prevention Screening)

A client may well prove to be a Goofball if they…

  1. Lack high standards of excellence – Good enough is good enough…
  2. Don’t care about increasing their knowledge – Not committed to becoming valuable resources to their own clients and customers…
  3. Refuse to work hard and commit to their own success – Lack persistence and are unwilling to try new things to achieve results…
  4. Think they already know everything – And are unwilling to accept help in expanding their skills, expertise, or capabilities…
  5. Resist investing in themselves and their business – They fail to understand that this is the best investment of all…
  6. Operate from a mindset of fear and scarcity – They can’t make good decisions long-term because they are so risk-averse in the short term…
  7. Won’t (or can’t) pay their bills – Their lack of financial responsibility spills over onto others in the form of late payment, non-payment, and endless excuses…
  8. Exude negative energy – Negative self-talk, pessimism and cynicism repel new opportunities, new partners, and new ideas (all vital to success)…
  9. Can’t commit to mutually supportive relationships – In business and in life, the most successful people don’t make it alone…

What do you think? Share your reactions, comments, and insights in the comments section below...

Comments

Love this list, David. We end up using - no, make that wasting - so much energy on people who are negative, whiny, know-it-all's,high maintenance, or [insert your least favorite trait here] that it becomes nearly impossible to do our best work for them. We can avoid them as clients, but we can also consider striking these irritating, draining people from our networks, databases, friend lists, and so forth. Here's to filling our days and lives with fun, positive, appreciative people.
Posted @ Friday, November 11, 2011 8:54 AM by Patti DeNucci
Patti, 
Thanks for your thoughtful comment. And amen to all of the above. My acronym is EEE for Easy, Effortless and Enjoyable - and I like yours even better: FPA for Fun, Positive and Appreciative. THAT, my friend, is the name of the game.  
-- David
Posted @ Friday, November 11, 2011 9:43 AM by David Newman
Terrific list, David. As one of your clients, I can attest that Do It Marketing is covered in Goof Ball Teflon. And that you go work hard to make me happy and get results. 
 
However, there's a #10: Have no sense of humor - They are so serious that they take most everything personally and zap all the energy from the room.
Posted @ Friday, November 11, 2011 12:32 PM by Mary Foley
Mary, 
Thanks for your comment. We are not as covered in Goofball Teflon as it might appear. My challenge is putting enough TOP-NOTCH prospects in our value pipeline to compensate for the goobers that I DO need to throw out of our funnel. Just fired another prospect last week. Very close to closing but too many red flags. It's sad but true that NOT everyone qualifies to work with you. And it hurts your pocketbook short-term but it lets you and your team deliver your best work in the long-term for wonderful clients (Ahem!) who deserve your focused best because you're not distracted by ANY nightmare clients from hell. I'm just sayin'...  
-- David
Posted @ Monday, November 14, 2011 9:18 PM by Marketing Speaker David Newman
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